Richard Dana Associates | Business Coaching & Consulting 10 Chestnut Street, Needham, MA  02492 | tel 781.449.1143 | fax 781.449.5992

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Jamie Jaffee

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"Richard Dana Associates has had a significant impact on my business. Their intuitive understanding of business and client needs has propelled my company to the next level!"

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Newton-Needham Chamber of Commerce
Lawyers Council Meeting, September 2003

Communication Skills for Legal Professionals

Effective communication skills are the foundation for building long-term client relationships. Beginning with the initial phone contact, the tone and framework of our working style is established. This presentation will address the fundamentals of effective listening and communication skills, providing useful tools and strategies to secure and enrich client connections.

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